QuickVidAI

1. Introduction

Welcome to QuickVidAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Personal Information

Account information: name, email address, and password
Payment information: billing address, payment method details (processed by our payment providers)
Profile information: avatar, preferences, and settings
Communication data: support requests, feedback, and correspondence

Usage Information

Video generation history and prompts
Uploaded images and reference materials
Device information: IP address, browser type, operating system
Usage patterns: features used, time spent, and interaction data

3. How We Use Your Information

We use the information we collect for the following purposes:

Provide, maintain, and improve our AI video generation services
Process transactions and manage your account
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns to improve user experience
Detect, prevent, and address technical issues and security threats

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist in operating our platform (payment processors, cloud hosting, AI providers)
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets (with notice to you)

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, secure cloud infrastructure, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Generated videos are stored for 30 days by default, after which they may be automatically deleted. You can delete your account and associated data at any time through your account settings.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

9. Third-Party Services

Our service integrates with third-party AI providers, payment processors, and analytics services. These third parties have their own privacy policies, and we encourage you to review them. We use services including Google OAuth for authentication, Stripe/Creem for payments, and various AI providers for video generation.

10. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@quickvidai.one